There may be times in which I do have to ship sugar gliders to customers. Shipping can be safe if professionally prepared ahead of time, and using a professional airline such as Delta Cargo.
Shipping will be done directly to a Delta Cargo Office. I must know your city and state so that I can find the closest one to you. Not all airports have cargo offices. The cost to ship within the US is $299 for one or more sugar gliders. That also includes your crate.
I go by proper FAA regulations and procedures to make sure the animals are prepared safely and comfortably. Be aware that I can book a shipment for a person, but the airlines can cancel at any time. It doens’t happen often, but it certainly can. If that happens, we will need to re-book.
The airlines do take very good care and place them by placing them on flights that have pet equipped sections on the planes. These are areas that are pressurized and heated and cooled as needed. They are taken there by a heated or cooled van and if they need to change planes at a different airport, they will be placed in a van there as well until they can be unloaded for the next flight. Once they get to your cargo office, they will be kept in a safe area by the staff until you arrive to get them.
Delta also has heat embargoes. They will not accept the animals if I try to drop them off and it’s over 85, or deliver them to your cargo office if it is over that temperature as well. I have to wait to book flights when it’s only a few days from when we want to do it. The airlines will check the temperatures at all locations during the times in which the animals will be there. If it’s over 80 in any of these places at that time, their computer will not allow them to book the flight for us. I live in a very hot part of the country. I can sometimes get flights out either very late at night or very early in the morning when it’s cooler. If you live in a place that is very hot as well, we may not be able to find an arriving flight that gets in when it’s cooler. In that case, we may have to wait a few weeks, until the temps are just right for both of us to get a booking. Delta only wants to do what is safe for the animals, so it’s possible that we may run into this.
I will do everything I can to make sure you get them when it’s safe to ship.
We can have a hard time finding a good day to ship out of the desert from May to September. Sometimes ground transport is available when your chosen animals are ready. Dates and pricing will depend on their schedules. I can contact them to request when the next shipping will be to your area.
If you place a deposit on a pair and we cannot arrange ground transport, then I am happy to hold them until the weather breaks here in late September or early October.
I am licensed with US Fish and Wildlife to ship internationally, but since our nearest US Fish and Wildlife office that does inspections is in Denver, I must ship them with a broker. If you live in Canada or any other country, it is considered International, and I must go through the proper channels and have the correct paperwork, or the flight will be rejected. If you are interested in my shipping to you outside the US, please let me know your city and your country. I will give the information to my broker, and she can give us a quote with all the shipping costs and fees to get them to you.
If you live in California, Pennsylvania, Alaska, Hawaii or the 5 boroughs of New York City (Bronx, Brooklyn, Manhattan, Queens or Staten Island), Sugar Gliders are illegal and I will not sell to you. If you live in upstate New York or Long Island, they are legal and you have no worries. If you place a deposit on any animals and you live there, you will have your money refunded. If you live in either New Jersey or New Mexico, you can place a deposit on the animals, but I cannot ship to you until you have received your permit from your individual State Fish and Game Offices. I can send you the links if you ask. Once you have your copy, fax or email it to me, and then we can talk about shipping.
I do periodically get questions from people saying that they are coming to Vegas or Phoenix and wish to pick up the animals and bring them home. Unless you are driving there, it will not work unless you make arrangements at least a week in advance with one of the cargo companies to ship them back to your home airport. FAA regulations state that only some small breeds of dogs, cats, some birds and certified service animals can travel in the passenger section of planes. You will not be permitted to take the gliders with you in the cabin for travel, and if you are caught, they will be confiscated.
The animals must ship with one of the approved Cargo offices. These offices are not located directly at the airport, but usually on the outskirts, near were Fed Ex and UPS receiving their cargo. Someone must be there on one end to book the animals two hours in advance of the flight and to have an airline approved crate that is put together by regulation. In many cases, we must drill the crate in several place and place nuts and bolts, or they will not be accepted for the flight. The animals must be comfortable in the crate as well. Someone must also be on the receiving end to pick up the gliders no more then 2 hours after they land. Some smaller cargo offices have hours and if no one is there to pick them up, the cargo office will close and you will not be able to get the animals until the next day.
If you are flying, it’s probably best that I handle the shipping detail when you are home and able to pick the animals up safely.
Please contact me if you have any questions.
UPDATE: Shipping with Delta and American Cargo, will be resuming soon. Temps in Arizona will be going down in the next few weeks.