There may be times in which I do have to ship sugar gliders to customers. Shipping can be safe if professionally prepared ahead of time, and using a professional airline such as Delta Cargo.
Shipping will be done directly to a Delta Cargo Office. I must know your city and state so that I can find the closest one to you. Not all airports have cargo offices. The cost to ship within the US is $275 for one or more sugar gliders. That also includes your crate. International shipping is a lot more and requires paperwork from US Fish and Wildlife, as well as the vet and USDA. There are a lot of fees for this. Since I live quite far from a US Fish and Wildlife office that inspects, I have to use a broker for this. Even if your are in Canada, you are in another country. I will have to contact my broker for the proper rates and airfare.
I go by proper FAA regulations and procedures to make sure the animals are prepared safely and comfortably.
The airlines do take very good care and place them by placing them on flights that have pet equipped sections on the planes. These are areas that are pressurized and heated and cooled as needed. They are taken there by a heated or cooled van and if they need to change planes at a different airport, they will be placed in a van there as well until they can be unloaded for the next flight. Once they get to your cargo office, they will be kept in a safe area by the staff until you arrive to get them.
During the months of May through September I am limited to only using Delta. Other times of the year we can use other airlines that may be less expensive. When purchasing sugar gliders during the summer months, you may want to write to me with your city and state so I can find your nearest Delta Cargo office, and give you a price quote. There are only so many pet equipped planes and we are limited to flights that have the safe pressurized areas for them. In some cases, we can only use Delta Dash to ship to you, and that will be more expensive.
Delta also has heat embargoes. They will not accept the animals if I try to drop them off and it’s over 85, or deliver them to your cargo office if it is over that temperature as well. I have to wait to book flights when it’s only a few days from when we want to do it. The airlines will check the temperatures at all locations during the times in which the animals will be there. If it’s over 80 in any of these places at that time, their computer will not allow them to book the flight for us. I live in a very hot part of the country. I can sometimes get flights out either very late at night or very early in the morning when it’s cooler. If you live in a place that is very hot as well, we may not be able to find an arriving flight that gets in when it’s cooler. In that case, we may have to wait a few weeks, until the temps are just right for both of us to get a booking. Delta only wants to do what is safe for the animals, so it’s possible that we may run into this.
When you purchase animals on my site and need to have them shipped, the website will have you pay a $75 crate fee. This money will be used to purchase an airline safe crate for your gliders, a shipping pouch and another smaller container for them to travel in inside the crate, to make it safe for them. We must use cat carriers to ship, which is much larger than the gliders. By placing them inside a smaller, breathable container inside of the crate, it prevents them from being hurt if the plane runs into turbulence. This purchase is separate from the fee I will have to pay the airline. The price of the flight is about $200. And yes. I can place more than one sugar glider in the crate, and the price will be the same, regardless of there being one or two animals.
I am licensed with US Fish and Wildlife to ship internationally, but since our nearest US Fish and Wildlife office that does inspections is in Denver, I must ship them with a broker. If you live in Canada or any other country, it is considered International, and I must go through the proper channels and have the correct paperwork, or the flight will be rejected. If you are interested in my shipping to you outside the US, please let me know your city and your country. I will give the information to my broker, and she can give us a quote with all the shipping costs and fees to get them to you.
If you live in California, Pennsylvania, Alaska, Hawaii or the 5 boroughs of New York City (Bronx, Brooklyn, Manhattan, Queens or Staten Island), Sugar Gliders are illegal and I will not sell to you. If you live in upstate New York or Long Island, they are legal and you have no worries. If you place a deposit on any animals and you live there, you will have your money refunded. If you live in either New Jersey or New Mexico, you can place a deposit on the animals, but I cannot ship to you until you have received your permit from your individual State Fish and Game Offices. I can send you the links if you ask. Once you have your copy, fax or email it to me, and then we can talk about shipping.
I do periodically get questions from people saying that they are coming to Vegas or Phoenix and wish to pick up the animals and bring them home. Unless you are driving there, it will not work unless you make arrangements at least a week in advance with one of the cargo companies to ship them back to your home airport. FAA regulations state that only some small breeds of dogs, cats, some birds and certified service animals can travel in the passenger section of planes. You will not be permitted to take the gliders with you in the cabin for travel, and if you are caught, they will be confiscated.
The animals must ship with one of the approved Cargo offices. These offices are not located directly at the airport, but usually on the outskirts, near were Fed Ex and UPS receiving their cargo. Someone must be there on one end to book the animals two hours in advance of the flight and to have an airline approved crate that is put together by regulation. In many cases, we must drill the crate in several place and place nuts and bolts, or they will not be accepted for the flight. The animals must be comfortable in the crate as well. Someone must also be on the receiving end to pick up the gliders no more then 2 hours after they land. Some smaller cargo offices have hours and if no one is there to pick them up, the cargo office will close and you will not be able to get the animals until the next day.
If you are flying, it’s probably best that I handle the shipping detail when you are home and able to pick the animals up safely.
Please contact me if you have any questions.